Support
Something not working, a question about billing, or an idea for what we should build next — send it over. A person reads every message, and there is no ticket queue to get lost in.
Email paul+playmaker@ok200.net directly, or use the form below.
Answers to the common ones
I cannot get back into my account
If you signed up with an email address, use password reset. If you signed in with Google, use the Google button on the login page — there is no password to reset. If neither works, email us from the address you signed up with.
How do I cancel Pro?
From the billing section of your account settings, which opens Stripe's portal. Cancelling stops the next renewal; Pro keeps working until the period you have paid for ends, and none of your saved plays are deleted when it does.
Can I delete a play I shared as a link?
If you were signed in when you shared it, yes — deleting the play takes the link down. If you shared it while signed out there is nothing tying it to you, so send us the code from the URL and we will remove it.
What does Pro actually include?
Unlimited saved plays instead of three, PNG export without the watermark, and priority on this page. PDF play cards and video export are being built and are not part of Pro yet. See pricing.
Delete my account, or my data
You can close your account yourself from Settings → Profile, including if you only ever signed in with Google. What that does and does not erase is set out in the Privacy Policy; ask here if you want more than that.